Your company just told you exactly what's broken—and how to fix it.
Leading indicators of catastrophic failure. These compound fast.
$2.0M ARR at risk Q4
$300K replacement cost + knowledge loss
+21 day deal cycle → -$1.2M ARR
Real stories from other managers facing the same challenges. Names withheld, results verified.
+23% productivity increase, team requested to make permanent
Prevented 2 regrettable quits, increased retention 40%
Deal cycle reduced to 14 days, +$1.2M ARR recovered
Velocity recovered to baseline in 3 sprints, prevented $2M ARR risk
Cross-team patterns. Fix one, unlock value across the entire company.
Time allocation and meeting culture
Career development and advancement transparency
Breaking down departmental silos
Which managers are delivering results, and which teams need backup.
Your teams see market opportunities you don't. They're telling you how to win.
Sales, Support, and CS teams surface what customers actually want
"Enterprise customers keep asking for SSO/SAML"
8 sales reps mentioned • Losing 3 enterprise deals/month without this • Competitors all have it
"API rate limits blocking adoption at scale"
12 support engineers flagged • Enterprise prospects hitting limits during POC • Dealbreaker for 4 recent opportunities
"Mid-market wants self-serve implementation"
6 CS managers suggested • Current onboarding takes 6 weeks → Competitors offer 2-day setup • Could unlock $1.2M SMB segment
"Customers using us for use cases we didn't design for"
Support team discovered • 40% of enterprise customers hacking together workflows • Indicates white-space product opportunity
What your sales team is seeing
"CompetitorX launched AI copilot feature - we don't have one"
5 sales reps flagged • Mentioned in 70% of competitive losses • Market moving toward AI-native workflows
"New competitor undercutting pricing by 60%"
Sales team raised alarm • Seeing in 15 deals this month • May need to pivot value prop or pricing model
Innovation ideas from engineering
"AI could auto-generate customer onboarding docs"
3 engineers prototyped • Could reduce CS time 60% • Scales onboarding without hiring
"ML model could predict churn 90 days out"
Data team proposed • Early tests show 85% accuracy • Could save $400K in prevented churn
Cross-functional insights on what to build next
"Users requesting native mobile app"
Survey of 200 users → 78% would use daily if mobile existed
"Platform API v2 could unlock ecosystem"
Better dev experience → Partners could build integrations → Network effects
"Onboarding UX losing 40% of signups"
User testing showed confusion in first 5 minutes → Simple redesign could fix
58 people just handed you the playbook. Pick one urgent alert, assign an owner, check back in 2 weeks.